FAQs

We offer a flat-rate shipping fee of $150 for deliveries within the Sydney metro area. Alternatively, you’re welcome to collect your order in person from our showroom at 5/219 Parramatta Rd, Auburn NSW 2144.

Yes, we can arrange shipping to other areas. Please contact us directly on 02 9922 9922 to discuss delivery options and obtain a custom quote for your location.

Absolutely. Local pickup is available from our Auburn showroom. Once your order is ready, we’ll notify you so you can collect it at a convenient time.

Our showroom is located at 5/219 Parramatta Rd, Auburn NSW 2144, and we’re open 7 days a week from 10:00 am to 5:00 pm.

We do not offer returns or exchanges for change of mind or incorrect selections. Please ensure measurements and selections are correct before placing your order, as items that do not fit cannot be returned.

If your order is being delivered within Sydney or arranged to another area, we’ll contact you with delivery updates. For interstate or courier deliveries, a tracking number may be provided depending on the carrier used.

Yes, we provide custom furniture solutions tailored to your needs. Contact us to discuss your ideas or visit our showroom for a consultation.

Unless specifically stated, all furniture is intended for indoor use only. Using items outdoors—even under cover—may void any warranty.

You can contact our team by calling 02 9922 9922 or emailing in**@**************om.au. Alternatively, you can visit us in-store during business hours.

Yes, we offer free styling consultations to help you choose furniture that suits your space, lifestyle, and preferences. Visit our showroom or contact us to book a session.